Rediscovering My Technical Roots

After obtaining my engineering degree, I worked as a field engineer for a company that made cardiac monitoring systems.  Soon I was working on a marketing plan for the same company and moved into future roles in business rather than engineering.  In fact, I’ve intentionally stayed away from doing anything technical.  I liked being in technical companies and hearing about technical breakthroughs, but I just didn’t want to touch it.

Recently, I have found myself learning Rhino 3D software and 3D printing and re-learning C programming.  AND I LOVE IT!  My husband has been so surprised at this sudden turnaround, and he asked me why I had fled from tech in the first place and how I had gotten interested in it again.

Well, I’ve been thinking about that.  I think that there are two reasons that I fled.  First, my time in college was not actually my most enjoyable.  I had a few professors who openly didn’t think that women should be engineers and made it a bit difficult to feel totally comfortable in my classes.  I felt like I had to work twice as hard to be treated the same.  Granted, once I got into my specific engineering major, my professors were fantastic and supportive, but those first years of basic engineering classes were frustrating.  Second, I think I was just tired.  Almost all of my classes in high school and college were very intense, high math and science courses – except for the occasional elective that required a course in another department.  I’ve known many people over the years who have said that they have gotten their degrees and will never go back for another.  I think I just felt that way too.  Just tired of it, so the idea of business was new and exciting and different than I had ever done before.

So those are the reasons why I left, so now, how did I get interested in it again?  The answer: necessity.  I was invited to be part of a joint state and federal program called SEAP (Self-Employment Assistance Program).  The plan had been to develop physical 3D models based off some of the models that my husband had created to understand various concepts while in medical school.  I thought that he would design the models, and I would be the business/operational side to produce and sell them.  But my husband is in medical school.  He doesn’t have a huge amount of time to do 3D design work plus he had already started working on some other products himself.  In order to make the 3D models a reality, I would need to find a designer (expensive!) or learn to do it myself.  I thought I would just try it out for a few days and see how it went.  I was picturing that it would take me months to get a basic box made but I was thrilled to discover that I understood it and could start really designing after taking a 2-week course from Rhino.  Awesome!  I was well on my way.  Then we started talking about an app that would be another product of the same business, so I just thought I’d dust off my C programming.  I’ve been enjoying that too!

So I’ve gotten back to my technical roots; however, I’m so happy to have the business background, experience, and education as well.  I think that both allow me to see situations from different perspectives.  I hope that it will make me a more well-rounded professional.

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The Future of Hospitals: My Prediction

Living close to Brooklyn, the news is filled with stories of hospital closings.  Long Island College Hospital (LICH) is fighting to close, and Interfaith Medical Center is following close behind.  Throw in the fact that Coney Island Hospital is still recovering from Hurricane Sandy, and future hospital care in Brooklyn looks pretty dismal.  All the news is focused on LICH and Interfaith, but I haven’t found a single article about how these closings are affecting (and will affect) the ones that are still open.  I suspect that they are over capacity and will burst at the seams once these two hospitals officially close.

So here is my step-by-step prediction… Other area hospitals will quickly see a significant increase in traffic to their doors.  With limits on beds, staff, supplies, and resources, wait times at the hospital will exponentially grow.  Hospital staff will have to start triaging patients – taking care of the sickest people first.  Even with triage, some of the sickest people will not get medical attention just based on the short supply of health services and the high demand for them.  At some point, a patient – or two or three – will die while waiting for medical attention.  The families of these patients will sue the hospital, doctors, and staff for neglect, manslaughter, and other acts.  Since most hospitals are not big profit centers, they will struggle to survive as the costs begin to outweigh revenue.

At this point, hospital administrators will have two choices.  First, they can turn patients away at the door and send them to other hospitals.  This choice may help them control costs but there is still a risk of litigation as patients may sue for being turned away.  Second, they can file for bankruptcy and close their doors as the costs to stay open, costs of pending litigation, and costs of probable payments to the families will be too much for the hospital to bear.  I suspect that many hospitals will fall into the second bucket – maybe not by choice but by pure economic forces of not being able to pay the costs of staying open.  My prediction is that more hospitals will close, and we will reach a breaking point in our healthcare system where hospitals as we know them will no longer exist.

Sounds pretty bleak, huh?  And the problem is that it’s not just Brooklyn.  The collapse of hospitals will occur all over the country.

But we were warned.  We knew that something like this would happen.  It’s an epidemic that we’ve been warned about for years.  Hillary Clinton fought for healthcare reform years ago.  President Obama started his first term pushing for healthcare reform.  Clayton Christensen wrote “The Innovator’s Prescription” in 2009 which lays out the problems that we have in our current system.  We’ve been given dates when Medicare and Medicaid will run out of money.  We can’t act like we didn’t know this would happen.  The warnings have been there for far too long.

So what do we do when we hit the breaking point?  The answer: We learn to adapt.  We learn to be Americans again – those tough, independent people that didn’t want a hand out and only wanted freedom and opportunity.  We have to.  Healthcare has become an entitlement in this country, and unfortunately, it’s an entitlement that we can’t afford.  We must start now in taking care of ourselves.  We must eat better and exercise more.  We must have annual checkups to find problems before they become big, and we must learn about diseases we have and how to help ourselves.

We must also make plans for our personal end-of-life decisions and think about the impact of those choices on our children and their children’s children.  Did you know that the last two months of a person’s life garners the most healthcare expenses over their entire lives?  And that most of those expenses are for life-saving actions that will only help for a few days or even a couple of hours?  We have to think about end of life and what that means.  We have to think about what we as individuals want in our last days.  So many actions that are currently taken are simply those of family members who are in denial about their loved one’s prognosis and are grasping at anything to keep their loved ones alive – even if those loved ones are in pain and ready to move on.  Ken Murray wrote an excellent article last year entitled “Why Doctors Die Differently”.  I hope you’ll take a moment to read it, think about what you want in your last days, and communicate those choices with family members.

What do you think?  Do you agree with my prediction on hospital closings or not?  What do you see happening in hospitals in your city?

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Obesity as a Disease

The American Medical Association recently reclassified obesity as a disease instead of a major public health problem.  This change has been heavily discussed in my household over the past few weeks.

On the positive side, this reclassification can be a “wake-up call” to those people classified as obese.  By telling people that they have a disease, many will seek treatment for it.  Those who haven’t considered their weight to be a problem may decide that they need to make changes in their lives to reduce their weight.  This change will also make more treatments and procedures available to them.

On the negative side, how will our already-over-extended healthcare system handle more treatments and procedures?  Will some with the disease see themselves as victims and demand a higher level of care and consideration?  How will insurance companies handle the change in classification?  And as we transition into our new healthcare system, how will this new classification affect treatment plans and insurance rates?  Our household is curious to see how this decision plays out.  How about yours?

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Confidence as the Driver to Success

On May 16, the NYC chapter of MBA Women International hosted Elena Rand Kaspi (founder of LawScope Coaching and an experienced Executive Career Coach) to talk with us about confidence and how it leads to success.  Our own VJ Niles acted as moderator starting the discussion off with several questions.  Quickly, a conversation developed as others added questions and comments.  It was a lively discussion, and we all learned quite a bit about ourselves and how to increase our confidence.

At first, we discussed confidence in general and learned that confidence is not innate.  It is a skill that we learn, so we should not beat ourselves up for not being confident.  Women are also very ambivalent to confidence.  We create an upper limit in our heads that we feel we shouldn’t cross.  It keeps us from exhibiting any confidence.

Elena shared several tips with us on developing confidence.  First, we need to control our negative chatter – the thoughts that pop up that tells us that we aren’t good enough or can’t do something.  She suggested listing all of your negative chatter (or your top ten!) and then finding evidence that proves that negative chatter is incorrect.  When the negative chatters starts, you now have access to examples to combat it.  Second, everyone should have a transitional object (an object that is associated with winning) on them at all times.  Whenever you feel your confidence faltering, just access the transitional object and remember your wins.  She also gave us several examples of how to introduce ourselves at networking events and how to handle various situations that we’ve found ourselves in.

Elena mentioned that she is currently working on a book that combines her backgrounds and experiences in law, psychoanalysis, and career counseling to share more insights and research on confidence and career development.  I for one look forward to reading it when it becomes available!

The event was inspirational and very useful, and I’d like to thank Elena for taking the time to speak with us.

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“Women Lead: Career Perspectives from Workplace Leaders” Book Launch

On March 12, I attended a panel discussion with an amazing group of women.  Dr. Tracey Wilen-Daugenti was launching her book and had four panelists whom she had interviewed for information for the book:

  • Cathie Black (former Chairman of Hearst Magazines and current angel investor)
  • Erica Frontiero (Senior Vice President at GE Capital)
  • Ripa Rashid (Vice President of Global Workforce Diversity and Inclusion at Time Warner)
  • Kate White (former Editor-in-Chief of Cosmopolitan and current author)

Below are just a few of the many pieces of advice from these successful women:

In General:

  • You should ask yourself – “what risk have I taken today”.  You should always take a risk as it almost always pays off.
  • If you do fail, gather as much info as you can.  Information is power.
  • Always take a recruiter’s call!

On Role Models:

Assemble your own board of directors for your life.  They should have the characteristics that you want to emulate, and they should keep you accountable.  And change those people over time as you grow and develop.

On Having a Family and a Career:

  • There is no balance – only juggling.
  • If you are on a fast track, it takes a village to raise your children.
  • Providing for your children doesn’t mean that you have to stay home.  For example, by working, you can put them in good schools.
  • The guilt that we have about not being at home with your kids is misplaced.  Most kids are fine with parents being busy and working.  Adult kids usually say that they liked that their parents worked and that it provided a good example to them.
  • You need to practice your time management skills at home as well as the office.

At the end of the discussion, they provided a Leadership Checklist:

  • External Focus – Do you know what’s going on around you?
  • Imagination and Courage
  • Clear Thinker – Concise and meaningful
  • Expertise – Are you striving to gain it?
  • Listen – Are you a good listener?

It was a truly inspirational discussion, and I am so thankful that these five ladies took time out of their busy lives to speak with us.

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Just What I was Afraid Of

In August, I posted about my experience with Loosecubes and my concerns for how they would generate revenue.  Well, unfortunately yesterday, Loosecubes announced to its customers that it would be closing its doors this Friday.  I’m very sad to hear it and wish everyone who was part of the company the best of luck in their future endeavors.

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Why I “Want Stuff”

Last Wednesday, Bill O’Reilly stated, “50% of the people want stuff.”  That statement infuriated me at the time, but as I’ve reflected on it, I agree with the statement.  I do want stuff.  I want good roads and a safe place to live.  I want a strong educational system and access to great healthcare.   I want a fair legal system, and I want the US to lead in research and innovation.  I also want a clean environment, and I want a system that takes care of those who can’t take care of themselves.  And I am happy and willing to pay more for these services.

I didn’t always feel this way.  In my early voting years, I would have told you that I was fiscally conservative and socially liberal.  But after living outside of the US for three years, I realize the important part that government must play in our daily lives.  Why?  I’ll be happy to tell you, but I have to give you some background first.

I had the pleasure of spending three years living on the island of Grenada.  Grenada is a gorgeous country – white sandy beaches, bright blue water, and an island-paced lifestyle that starkly contrasts with my current fast-paced New York City life.  I loved every moment (well, almost every moment) and cried for several days upon leaving.  I loved the country, the people, the weather, and the culture – but I didn’t love the infrastructure.

Grenada is an independent country and does not have the tax base for most government services.

1)      Potholes, narrow roads, deep ditches, and very few roads in general make travel across the country quite an experience.  Though the island is a maximum of 21 miles across in the longest direction, it takes a good full day to travel from one end to the other and back.

2)      Healthcare is free in Grenada, but there are not many services available.  MRIs, CT scans, ultrasounds, EKG machines, and pacemakers have limited access and availability.  New medications and, in particular, pain medications are unavailable.  Physicians and staff do the best they can with what they have, but what they can do is severely limited.

3)      Teachers, as well, do the best they can with their limited resources.  Textbooks are decades old, in poor condition, and have to be shared amongst the students.  Students who have difficulty with a particular subject or topic are simply left behind.  Computers are not available in most schools.  And with no bus system, many children can only afford to travel to school a few days per week.

4)      The Grenada Coast Guard has one boat.  The army is small, and there is no navy or air force.  If Grenada had to protect itself, it would need help from other nations to do so.

5)      Grenada has trouble with dying coral due to the lack of regulations on dumping.  Trash is burned all over the island which can make the air difficult to breathe at times.  The rivers have had problems with pollution as well.

6)      With unemployment at 30%+, there is not a system to help the desperately poor and elderly.  The homeless and destitute are malnourished and are stick thin.  Many children have only one meal per day.

So yes, Bill, I do want stuff, and believe it or not, you do too.

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Introduction to NYC Start-Up Community

Last week, Anand Chopra-McGowan (Business Development for General Assembly) gave a short presentation about General Assembly, start-up needs in general, and the start-up community in New York City specifically.  This blog post gives some of the snippets of information that I found useful or interesting.

General Assembly started as a place where start-ups could meet up to share ideas and support each other as a co-working site.  Now they have added training courses which seems to be the bulk of their business now.  They have locations in the UK and other US cities and will be opening a new location in Brooklyn soon.

The US has been a leader in entrepreneurial start-ups for many, many years.  One of the biggest reasons is that in the US, it is OK to fail.  If your start-up fails, you have still learned many skills and lessons from it that can be applied to another company.

Each city with a start-up community seems to have its own specialties.  For example, Boston mainly has enterprise software and biotech start-ups, and New York City has start-ups that apply interesting ideas to legacy industries.  For example in New York City, Warby Parker makes inexpensive eyewear that can be easily ordered online and makes returns easy as well so you can try out many pairs at once.  Similarly, Art.sy has changed how art is purchased, and ZocDoc has changed how doctors’ appointments are made.  All of these industries (eyewear, art, and medicine) have been around a long time, but these start-up companies have added different spins to them.  Given this type of start-up that is common in New York City, they generally do not require excessively large amounts of capital to be successful.  Many times only $500,000 to $1,000,000 is needed to support the business for quite a while, and there is lots of investor money available in New York City.

As the start-up team proceeds to develop its service or product of the business, it will inevitably change; therefore, start-up investors are not as interested in the product or service idea as they are in the team involved in the start-up.  They want to know the team members, their experiences, and how they work together.  Since start-ups are generally just a handful of people, cultural fit is critical to success, so investors are most concerned about how the team members work together.

Some of the many suggestions given to those wanting to start-up a business:

1)      Be willing to learn new skills and be humble.  Most start-ups are doing things that haven’t been done before.  And if your company hits big quickly, you still have lots to learn to manage its quick growth appropriately.  Consider this all a learning experience.

2)      Make sure and give back to the community.  As you meet with people to get advice, information, or funding, remember to give back to the community with your advice, information, and funding.

3)      Remember that your idea is 1% idea and 99% effort.  Don’t use non-disclosure agreements to discuss your idea with others.  First of all, they have their own ideas that they are working on and don’t want yours.  Second, an idea is nothing without effort, so just the idea itself is not worth much.  Third, it puts ups an immediate wall to trust and discussion.  There are times when NDAs are needed, but most of the time they hinder the process rather than help.

4)      Get involved and go to events.  Many things happen just by showing up!

5)      Don’t forget about the government.  They are critical to your success so get involved, get to know your representatives, and keep informed on legislation.

Anand ended the talk with suggested newsletters to subscribe to (Gary’s Guide and Charlie O’Donnell’s This Is Going To Be Big…) and several blog sites to read.  For a list of internet start-ups in New York City, check out NYC Tech Meetup’s Made in New York section.

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Starbucks Verismo System vs. Competitors

Last night, Starbucks offered a free beverage from its new Starbucks Verismo System.  Since I’m a big fan of the Keurig and Nespresso systems, I had to check it out.  Plus, I can’t pass up free coffee!  The biggest benefit that Starbucks is touting with the system is that it can make lattes.  To do so, you put the milk pod in first and push the button for milk.  Then you put the espresso pod in and push that button.  However, there are a couple of engineering flaws in the system that we observed in our simple test of two lattes.

First, the pods tend to fall through to the discard chute when putting them in to use.  It’s a delicate balance of trying to put them in the correct way without them falling through to the bottom.  Thankfully, the fallen, unused pods can easily be retrieved, but it would be a pain to deal with that multiple times.  Our demonstrator had three fall through while we watched the demo, so even with practice, it seems to occur frequently.

Second, the pod puncture method doesn’t produce a consistent quantity.  While my latte came out just fine, my husband’s only had a few drops of espresso in a sea of warm milk.  Once again, this would be a bit annoying, especially after paying $200 for the system.

Speaking of price, I thought I’d do a little analysis on all three systems:

  • The Verismo is used for espresso, lattes, and coffee and has seven flavor choices (plus one milk choice).  System prices are $199 and $399 for the home version and professional version, respectively.  Twelve pods cost $11.95, and twelve milk pods cost $9.95.
  • The Keurig is mainly used for coffee and tea and has over 200 flavor choices.  System prices range from $100 to $250 for noncommercial versions.  Most K-cups range from $16.49 to $19.49 for 24.
  • The Nespresso makes coffee and espresso with some models having the attachment to froth milk for cappuccino or latte.  There are 16 flavors available at $6 for 10 pods.  System prices range from $129 to $699.

In looking at these prices, the Verismo system is probably priced about right even though both Keurig and Nespresso have models that are cheaper than Starbucks lower end model.  With the ability to make lattes and with the Starbucks brand name, $199 is probably in the proper range.  However, the Starbucks pods are too expensive, and since they are the variable cost that will really matter over time, this is where I would decide not to purchase a Verismo.  Nespresso pods are $0.60 each and Keurig pods are $0.69 to $0.81 each.  The Starbucks pods are $1 each with the milk pods costing $0.83 each.  A Starbucks tall latte in the store is around $2.60, so it would take making over 258 homemade lattes just to make up the cost for the $199 system (not including tax).  For people who drink Starbucks lattes every day, the cost for the system and pods may be worth it.  For me who just enjoys a great cup of espresso or coffee, it is not.

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My Time at World Maker Faire 2012

World Maker Faire was held last weekend, and I was beyond excited to attend – although I almost didn’t make it.  The subway system had a series of malfunctions that aligned in such a way that I almost gave up and spent the day in Central Park!  It’s a long story on my convoluted trek to Queens (that I won’t go into), but I finally made it there in time for a demo of the Raspberry Pi.  Afterwards, I looked at several of the 3D printers, and then attended a really great talk by Ian Lesnet from Dangerous Prototypes entitled “Manufacturing Open Source Hardware”.  He talked about the ways to go from a prototype to manufacturing.  Very useful information!  The last couple of hours of the first day were spent checking out the latest in Arduino and BeagleBone technologies and wandering through the dozens of booths setup inside the New York Hall of Science.

My second day at World Maker Faire started off much better with a very smooth subway ride to Queens – or at least one with no service changes!  My first presentation of the day was a short announcement by Miquela Craytor from NYCEDC about their InventNYC competition launching this month.  Immediately following, Catarina Mota from openMaterials gave a very interesting talk entitled “Smart Materials for DIY Projects”.  In the talk, she showed video clips of various materials and how they can be used in projects.  Very cool stuff!  Aaron Trocola from Threeform demonstrated his skills in using “3D Scanning for Wearable Designs” and had several of his models there to show off some of his products.  After a delicious ice cream cookie from Coolhaus (smile!), I watched the demonstration of the Life-Size Mousetrap (giant version of the board game) and then an amazing Coke Zero and Mentos demonstration by the guys from EepyBird.  Unbelievable!

My last presentation of the day was by far my favorite.  The title was “Kickstarted?  Now What?” and had a four-member panel of speakers who had raised funds far beyond their goals on Kickstarter (David Lang at OpenROV, Taylor Levy and Che-Wei Wang with Pen Type-A, and Brook Drumm from Printrbot).  They talked about the shock of raising so much money and how that shock turned into fear at having to ramp up production much quicker than expected.  They also talked about the lessons they learned from the experience.  It was a really great session, and I wish that they hadn’t run out of time as I would have loved to hear more of their stories!

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